How should any confidential business information seen or heard during an inspection be handled?

Handling confidential business information properly is crucial to maintaining trust and integrity during inspections. Keeping such information confidential ensures that sensitive data—such as proprietary procedures, financial records, or client information—remains secure.

When firefighters and other inspectors encounter confidential information, they have a responsibility to respect the privacy of the businesses involved. This confidentiality is not only a matter of professional ethics but also a legal obligation in many circumstances. Breaching this confidentiality by sharing it with colleagues, reporting it inappropriately to management without necessity, or disclosing it publicly can lead to significant repercussions, including legal action or loss of business credibility.

Maintaining confidentiality fosters a respectful relationship between inspectors and businesses, allowing for open communication and collaboration while ensuring that sensitive information is adequately protected.